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HEALTHCARE

How One Life Centre Enhanced Patient Care by Streamlining Staff Scheduling

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Company Summary:

One Life Centre is a healthcare facility dedicated to providing quality patient care with a team of over 25 healthcare professionals. Managing a busy schedule with fluctuating patient needs, the centre faced challenges with manual staff scheduling that impacted operational efficiency. By adopting Novagems, they improved shift coordination, minimized staffing conflicts, and ensured that the right care providers were available when needed most.

Challenges

Time-Consuming Scheduling.

Staffing Gaps and Conflicts

Inconsistent Patient Coverage

Solution

Easy-to-Use Scheduling.

Real-Time Staff Tracking

Supportive Customer Service

Clock-In-Out

“Novagems Has Given Us Better Control Over Our Schedules, Which Directly Improves The Care We Provide To Our Patients. It’s Been A Game-Changer For Our Clinic.”
- Charles Hill

Clock-In-Out

The Shining Results

One Life Centre has streamlined its scheduling process, ensuring the right staff are available at the right time. This transition has not only reduced administrative work but also enhanced patient care and improved the clinic's overall efficiency.

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Scheduling Time Reduction

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Staff Accountability

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Payroll & Report Efficiency

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Shift Management Efficiency

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Frequently asked questions

Yes. Novagems builds rosters, fills open shifts with qualified staff, and prevents double-booking and overtime for round-the-clock care teams.

Staff view schedules, request time off, and clock in with GPS geofencing from the Novagems mobile app.

Yes. Overtime alerts, geofenced timesheets, and per-active-user billing keep labor spend predictable.

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