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How SecuriWatch Security Increased Workforce Efficiency with Novagems

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Company Summary:

Securiwatch Security is a leading security services provider in the USA & Canada, offering comprehensive security solutions across various industries. With a workforce exceeding 1,500 employees, efficient scheduling and workforce management are critical to maintaining high-quality service and operational excellence.

Challenges

Complex Scheduling Processes

Inadequate Compliance Tracking

Resource Allocation Inefficiencies

Solution

Advanced Scheduling Automation

Comprehensive Compliance Management

Robust Reporting and Analytics

Clock-In-Out

“Managing 1,500 Guards Used To Be Overwhelming—Now, Scheduling Takes Minutes, Not Hours”
- Ozzie Zarai, CEO

Clock-In-Out

The Shining Results

By adopting Novagems, Securiwatch Security has modernized its workforce management, leading to improved efficiency, compliance, and resource allocation. This strategic upgrade has resulted in a more agile and responsive security services provider.

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Scheduling time reduced

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Accountability Improved by

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Optimized Resource Allocation Boosted by

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Report Efficiency Increased by

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Frequently asked questions

No. Novagems provides data-migration help and free onboarding, and the mobile app is simple enough that guards pick it up quickly.

Guards scan NFC or QR checkpoints from their phone, and managers see completed, missed, and late checkpoints in real time.

Yes. Guards clock in, follow patrol routes, complete tasks, and file incident reports from the Novagems app on Android or iOS.

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