New York security operations
New York guard software built for DOS licensing and overtime
We move your data over, train every guard, and keep you month-to-month, with license and guard-registration tracking, New York overtime, and regional minimum wage built in. No annual contract, no rip-and-replace.
See PricingGet a custom quote
Help us understand your New York operation so we can prepare an accurate custom quote.
How many guards do you currently manage?
When are you evaluating a change?
Work email only — free addresses are not accepted.
Hey, thanks 👋
Someone on our team will reach out within 24 hours with your New York quote and a recommended next step.
OR PICK A TIME DIRECTLY
See all available times →Request a personalized demo
Tell us a bit about your New York operation and we'll tailor the demo to it.
Are you currently using a security guard platform?
How many guards do you currently manage?
Work email only — free addresses are not accepted.
Hey, thanks 👋
We will reach out within 24 hours to set up a demo tailored to your New York operation.
OR PICK A TIME DIRECTLY
See all available times →Three reasons New York ops directors haven't switched yet
Each one solved for the New York operators already running Novagems.
Moving the data
We pull schedules, post orders, training records, and DOS license and guard-registration documentation straight from TrackTik, Silvertrac, or Valiant in week one.
The transition period
A 15-day parallel pilot across as many New York sites as you want. Your current platform keeps running, so there is zero rip-and-replace risk.
Guards on a new app
Our team trains every guard, including graveyard shifts. We have onboarded 200-guard New York operations in under three weeks.
Why New York operators choose Novagems
Purpose-built for security work, with New York labor rules baked into scheduling.
Built for security ops
Not a repurposed field-service app. Built around the guard workflows New York agencies run every day.
Pay per active guard only
No charge for inactive, seasonal, or off-roster guards. Across a large New York roster, that adds up fast.
All features in one plan
Scheduling, GPS, patrols, incidents, client reporting, and payroll in one plan. No add-on modules.
500+ companies trust us
From single-site guards to statewide New York contracts. Same platform, same support.
See Novagems run a New York operation
Fifteen minutes with our team, walking your New York operation through the platform live.
Trusted by New York operators running 50+ guards
A named New York peer who runs Novagems across sixteen verticals.
“Since implementing Novagems, we have experienced a remarkable improvement in efficiency, accountability, and overall transparency — critical elements.”
Verticals served
How we compare for New York operators: TrackTik, OfficerReports & Connecteam
On the terms that actually matter when you run 50+ guards in New York.
| ★ Recommended Novagems | TrackTik | OfficerReports | Connecteam | |
|---|---|---|---|---|
| Auto-renewal contract | ✓ Monthly / annually | ✗ Annual only | ✓ Monthly / annually | ✓ Monthly / annually |
| Yearly price increase | ✓ None | ✗ ~7% on renewal | ✗ Vendor-set | ✗ Vendor-set |
| Setup / implementation fee | ✓ None | ✗ $1,400 – $20,000+ | ✓ None | ✓ None |
| Data migration | ✓ Done by us | ✗ Customer-side | ✗ Customer-side | ✗ Self-serve |
| 24/7 support | ✓ Yes (call/email/whatsapp) | ✗ Enterprise tier only | ✗ 7 days, limited weekend | ✓ Chat 24/7 |
Built around how New York actually runs security
No competitor demonstrates this level of New York-specific operating knowledge.
DOS license & registration
Tracked for every guard
New York overtime law
Weekly OT and spread of hours
Meal period rules
NY Labor Law §162 reporting
Worker classification
W2 and 1099 awareness
Regional minimum wage
NYC, Long Island, Westchester, upstate
OSHA incident reporting
Built-in workflow
We take on your switching cost
Four commitments we make to every New York operator we sign.
Data migration done by us
We export straight from TrackTik, Silvertrac, or Valiant. No template for you to fill in; we map, validate, and load every field.
Month-to-month, no yearly hike
No annual contract, no auto-renew, no surprise increase letter. New York operators stay because it works, not because they are locked in.
Training for every guard
We support your rollout for the first two weeks, including graveyard shifts. Video sessions with replays for any guard who needs a refresher.
Dedicated person on your team
A named contact you call directly. Not an inbox, not a ticket queue, a person who knows your New York operation.
The 15-day New York pilot
Run us next to your current platform on as many New York sites as you want. Zero rip-and-replace.
DAY 1
Migrate
DAY 2–14
Run parallel (free)
DAY 15
You decide
Gurjot Atwal · Founder
“I'm involved in every 50+ deployment personally. If anything goes sideways, you call me directly — not a ticket queue.”
Common questions from New York operators
The ones we hear most from New York ops directors.
What if we're still using other software?
Start with our 15-day free parallel pilot: run Novagems next to your current platform across as many New York sites as you like. Compare features, plans, and how your team actually uses it. If it fits, switch on month-to-month with no annual contract.
What happens to our historical incident data?
All historical records migrate with you. Audit-ready from day one.
How does training work for remote or overnight posts?
Live video sessions for every guard with replays available, so anyone joining a remote post can be onboarded the same day.
What if we have unionized guards?
We've worked with several union shops. CBA-compliant scheduling and reporting baked in.
Fifteen minutes with our team, focused on your New York operation and your questions.
Just getting started? Read our guide on how to start a security company in New York.
