TL;DR: Novagems vs Connecteam
Novagems is purpose-built for security and cleaning companies. It brings guard scheduling, GPS tracking, checkpoint tours, patrol verification, incident reporting, and client reporting into one platform. Connecteam is a general all-in-one app for deskless teams across many industries, strong on communication and HR tools but not built specifically around security patrol workflows.
The key decision: if you run a security operation and need to prove coverage to clients, Novagems matches that workflow directly. If you manage a mixed deskless workforce and want broad team tools, Connecteam is worth evaluating.
At-a-Glance Comparison
| Feature | Novagems | Connecteam |
|---|---|---|
| Built specifically for security | Yes | No (general workforce) |
| Guard scheduling | Yes | Yes |
| GPS tracking and geofencing | Yes | Yes |
| Checkpoint tours (QR / NFC) | Yes | Limited |
| Patrol verification and proof of coverage | Yes | Limited |
| Incident reporting for security | Yes | Via forms |
| Client-ready reports (patrol/incident) | Yes | Limited |
| Team chat and HR tools | Core operations focus | Broad |
| Pricing | Per active user, no contract | From around $29/month |
| Free trial | 14 days | Free tier and trial available |
Where Novagems fits better
Novagems is designed around how a security or cleaning company actually runs a shift. Guards scan QR or NFC checkpoints on patrol, managers see completed, missed, and late checkpoints in real time, and completed tours turn into client-ready reports. Scheduling, incident reporting, and payroll-ready timesheets sit in the same platform. For a company whose clients ask “was my site covered last night?", that proof-of-coverage workflow is built in.
Where Connecteam fits better
Connecteam is a broad all-in-one app for deskless teams. It combines scheduling, time tracking, task management, team chat, and HR tools, and it serves many industries beyond security. If your workforce spans mixed roles and you want a single app for communication, checklists, and general operations, Connecteam covers a lot of ground.
Pricing
Novagems charges per active user per month, with no long-term contract and a 14-day free trial. You pay for the staff you actually schedule.
Connecteam offers a free tier for very small teams and paid plans starting at around $29 per month for a bundle of users, with pricing scaling by plan and add-ons.
Which works out cheaper depends on your team size and how many guards are actively working, so it is worth pricing both against your real roster.
Which should you choose?
- Choose Novagems if you run a security or cleaning company and need guard tours, patrol verification, incident reporting, and client reporting purpose-built for the job.
- Choose Connecteam if you manage a general deskless workforce across mixed roles and want a broad set of communication and HR tools alongside scheduling.
Novagems is trusted by 500+ security and cleaning companies and includes 24/7 support on every plan. You can start a 14-day free trial with no contract to see how it fits your team.
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Frequently Asked Questions
What is the main difference between Novagems and Connecteam?
Novagems is purpose-built for the security and cleaning industries, with guard scheduling, checkpoint tours, patrol verification, incident reporting, and client reporting in one platform. Connecteam is a general all-in-one app for deskless teams across many industries. If you run a security operation and need proof of coverage for clients, Novagems fits that workflow directly; Connecteam is broader but not security-specific.
Does Connecteam have checkpoint tours and patrol verification?
Connecteam offers GPS time tracking and geofenced clock-in, but it is not built specifically around security patrol workflows like scan-based checkpoint tours and client-ready patrol reports. Novagems is designed around those security-specific tasks.
Is Connecteam cheaper than Novagems?
Connecteam's paid plans start at around $29 per month for a bundle of users, while Novagems charges per active user with no long-term contract. Which is cheaper depends on your team size and how many guards are actively scheduled, so compare both against your real headcount.
Which is better for a security company, Novagems or Connecteam?
For a dedicated security or cleaning operation that needs guard tours, patrol proof, and client reporting, Novagems is the better fit. Connecteam is a strong choice if you manage a general deskless workforce across mixed roles and want broad HR and communication tools alongside scheduling.
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