Novagems vs GuardsPro: Guard Software Compared

TL;DR: Novagems vs GuardsPro

Novagems is the stronger choice for most security companies. Everything is in one plan: scheduling, live GPS tracking and GPS history, geofenced clock-in, NFC and QR checkpoint tours, incident and client reporting, timesheets and pay runs, visitor logs and invoicing. It also includes tools GuardsPro does not list at all: hours and cost forecasting, shift-conflict detection and fake-GPS detection.

GuardsPro sells its features in three tiers and seven paid add-ons. GPS history, geofencing and messaging start at its Advanced tier; site tours, checklists and auto-emailed reports are in its Professional tier; and scheduling is a paid add-on on every tier, so the entry price is not what most security companies end up paying.

Verdict: choose Novagems if you schedule guards across sites and need to prove the work to clients. GuardsPro mainly suits very small teams that only need basic tracking and want the lowest entry price.

GuardsPro details are from GuardsPro’s own pricing and features pages, checked on October 22, 2026. Prices and plans change, so confirm with each vendor before you buy.

At-a-Glance Comparison

“Not listed” means the feature does not appear on GuardsPro’s pricing or features page.

What Novagems Includes That GuardsPro Doesn’t List

Plan the week with real numbers

Before you publish a schedule, Novagems shows hours forecasting and cost forecasting on the board, so you can see whether next week is over or under the contracted hours and what it will cost. A per-guard analysis row shows who is heading into overtime, and one click isolates the shifts that still have no guard.

Catch double bookings before your guards do

A conflicts list flags every guard booked into overlapping shifts, so you fix the clash before the schedule goes out. Guards only see a schedule once you publish it, and they are notified at that moment.

Attendance records that hold up

The Novagems guard app detects fake-GPS (mock location) apps and logs them. It also records when GPS is switched off, when location permission is revoked, and when the app is force-closed during a shift. Clock-in, checkpoint scans and reports are checked against the guard’s live location on our servers.

Proof of service for every shift

Each shift has an evidence summary with six tabs: checklist, job duties, tours, checkpoints, visitors and incident reports. When a client asks what happened on a site, the answer is in one place, and automated reports can go to clients on a schedule without anyone touching them.

Faster schedule building

Drag shifts on a board with Staff and Site views, copy a whole week or month forward (with or without the guard assignments), set up repeating shifts, put several guards on one shift, and import a schedule from a file. Read more in our drag-and-drop guard scheduling guide.

One Plan vs Tiers and Add-Ons

Novagems includes everything on this page in one plan: scheduling, live GPS tracking and GPS history, geofenced clock-in, checkpoint tours, hours and cost forecasting, conflict detection, fake-GPS detection, incident and client reports, timesheets and pay runs, visitor logs and invoicing. There is nothing to upgrade to and nothing to add on. See Novagems pricing.

GuardsPro splits the same ground across three tiers and seven paid add-ons:

• Essential: live GPS tracking, time clock and reports
• Advanced: adds GPS tracking history, geofencing, the geofence time clock, messaging and tasks
• Professional: adds site tours, checklists, reminders, auto-emailed reports and custom profile fields
• Paid add-ons on any tier: Scheduler, Payroll, Dispatcher, Vehicle Patrol, Visitor Manager, Invoicer and Parking Manager

So the entry tier is not what most security companies end up paying for: scheduling alone is an add-on, and checkpoint tours need the top tier.

GPS Tracking, Geofencing and Patrols

Novagems: Live GPS tracking plus a full GPS trail for every shift, geofenced clock-in tied to each site, and NFC and QR checkpoint tours, all in the one plan, with fake-GPS detection on top.

GuardsPro: Live GPS tracking on every tier. GPS tracking history, geofencing and the geofence time clock start at the Advanced tier, and site tours are in the Professional tier only.

Bottom line: On Novagems you get the full patrol toolkit from day one. On GuardsPro the same set needs the top tier.

Scheduling

Novagems: A drag-and-drop board with Staff and Site views, open shifts that guards can claim, conflict detection, hours and cost forecasting, copy-forward, repeating shifts and schedule import, all included.

GuardsPro: Shift templates, open shifts and shift exchange come with the paid Scheduler add-on, on every tier.

Bottom line: Novagems includes scheduling and adds the planning tools. GuardsPro charges for scheduling separately.

Incident Reporting and Client Reports

Novagems: Guards file reports in the app with a required report type and up to 20 attachments from the camera, gallery or documents. A checkpoint can require a report when it is scanned, and automated reports can go to clients on a schedule.

GuardsPro: Incident and custom reports are on every tier, with up to 25 report types. Reports can be emailed manually on every tier and automatically on the Professional tier.

Support

Both offer 24/7 support. Novagems provides it to every customer by phone, email and live chat; you can reach the team from our contact page. GuardsPro lists 24/7 multi-language support with live chat, in-app support tickets and a self-help center; phone support is not listed.

Contracts and Free Trials

Novagems: Month to month, with no long-term contract. 14-day free trial.

GuardsPro: Billed monthly with no long-term contract. Every plan starts at 3 users. 30-day free trial.

Customer Proof

Novagems publishes customer stories with named security companies, including Securiwatch (1,500 employees), UGS Security (750 employees) and JMS Security, which cut its scheduling time by 55%.

The Verdict

Choose Novagems if:

• You schedule guards across several sites and want scheduling, GPS history, geofenced clock-in and checkpoint tours in one plan, without tiers or add-ons
• You want to see hours and costs before you publish and catch double bookings automatically
• You need attendance records that hold up: fake-GPS detection, GPS-off and app-closed logs, and a full GPS trail per shift
• You want timesheets, pay runs, visitor logs and invoicing in the same system
• You want 24/7 support by phone, email and live chat
• You run security and cleaning crews, in the US or Canada

GuardsPro may suit you if you are a very small team that only needs live tracking, a time clock and basic reports, and the lowest entry price matters more than scheduling and proof of service.

Switching to Novagems

1. Export your data from your current system: guards, sites and schedules
2. Import into Novagems, including your schedule from a file
3. Set up checkpoints by placing NFC tags or QR codes at patrol points
4. Train your team: guards use the mobile app, managers use the web dashboard
5. Go live by publishing your first schedule; guards are notified when it is published

Frequently Asked Questions

Which is better, Novagems or GuardsPro?

For most security companies, Novagems. It includes scheduling, GPS tracking history, geofenced clock-in, checkpoint tours, timesheets and pay runs, visitor logs and invoicing in one plan, and adds hours and cost forecasting, shift-conflict detection and fake-GPS detection, which GuardsPro does not list. GuardsPro suits very small teams that only need basic tracking at the lowest entry price.

Is GuardsPro cheaper than Novagems?

Only on paper. GuardsPro’s entry tier has a low per-user price and a 3-user minimum, but it leaves out GPS tracking history, geofencing, site tours and scheduling. Getting those means moving up to its top tier and buying the Scheduler add-on, plus more paid add-ons for payroll, visitor logs and invoicing. Novagems includes all of them in one plan.

Does GuardsPro include scheduling?

No. Scheduling is GuardsPro’s paid Scheduler add-on, on top of every tier. Novagems includes drag-and-drop scheduling, open shifts, conflict detection and hours and cost forecasting in its plan.

Does GuardsPro have 24/7 support?

Yes. GuardsPro lists 24/7 multi-language support on all tiers, with live chat and in-app support tickets; phone support is not listed. Novagems provides 24/7 support by phone, email and live chat.

Does GuardsPro have a minimum number of users?

Yes. Every GuardsPro plan starts at 3 users, so a one or two person operation still pays for three. Both Novagems and GuardsPro are billed month to month with no long-term contract.

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Further Reading

• Best security guard management software in 2026, all 8 platforms compared
• How to Price Security Guard Contracts, bill rates, margins, and contract pricing formulas
• Workforce Management for Security Companies, operations platform for security firms
• GPS Tracking and Geofencing, verified patrols and real-time guard location
• Start a Free 14-Day Trial, cancel anytime

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