Fri, Feb 19, 2021
Read in 11 minutes
Key Takeaways
People spend money when and where they feel secure. You must do your best to ensure you offer them a reason to trust.
Security is emotional and high-stakes—clients entrust you with personal safety, assets, and risk management. Trust and credibility are paramount. The global physical security market in 2025 is estimated at USD 119.2 billion, growing at a 4.75% CAGR through 2030. Meanwhile:
Demand is high, but so is competition. Firms must rise above the noise with focused messaging, strategic positioning, and consistent leadership to win clients and contracts.
Security is imperative but also an area that has clients with many inhibitions. Before choosing any security services a person will think of things like
Will the security guard be loyal?
Can I trust the security guards for safekeeping and protection?
Should I hire independent business security guards or engage with a security guard business?
All these questions make marketing a security business a tough sell. Working around the do’s and don’ts of security business marketing can cause a lot of frustration for business owners. Even if you have a clear understanding of the needs of your target market, you may face circumstances you are least prepared for. On top of this, there is stiff competition in the security guard industry with every other business trying to bag your share of clients and security guard business contracts.
So, what do you do? Even if you have tried doing your best, there are some innovative ways to ensure you remain at top of your game. You can attract, convert and retain your clients and bag more security company contracts very efficiently and we are here to tell you how to do just that.
By the end of this post, you will be well-versed with some of the proven tactics to make your security guard business most desirable by using a marketing strategy that helps you get more clients and contracts. So, let it get started:
Though many factors contribute to a great marketing strategy, we aren’t talking about anything conventional today. The below-mentioned tactics are more direct and effective when it comes to making a prominent hold in the market, bringing in more contract leads and new clients plus boosting sales!
The first thing you need to do is make yourself exclusive. You must offer the unusual to the client and do it before anyone else. While uncompromised security remains the main target, it is also important that you help the client achieve peace of mind. You must offer them services that are easy to integrate with their business practices. From communicating security patrol schedules to reporting incidents and more on a daily, weekly, and monthly basis, you must try to keep the client in a loop when performing security. You must focus on offering client satisfaction and it is what makes you a one-of-a-kind business.
Specialize to win. Instead of generic marketing, focus on a segment where you can stand out:
Define your ideal client: property size, budget range, decision-maker’s role, and key concerns. This precision makes marketing more effective and proposals more compelling.
A fine way to ensure transparency in the security guard business and ensure client satisfaction is by using advanced technology. Security management software is a must-have tool that allows you to keep the client informed and offer top-notch customer service.
Maximizing your visibility across platforms increases the chance that in-market buyers will find—and trust—you.
Having an online presence is what your company needs to excel. Even if you have great security services, if the world does not know about it, all of your hard work will go down the drain. Be strategic with marketing and know about the needs of the clients. Security clients will reach out on their own if they find you reliable. But how will you sell security guard services online when the market is saturated? By simply following the following steps!
It is your contract proposal that makes the whole difference and creates the first impression. Do not make a generic contract proposal for all your clients. Instead, focus on customization. If you are working on a brand new property, you must include relative terms in the contract and mention the most common incidents at that type of property and what you will do to prevent them. Similarly, for businesses that are working with other security guard businesses, make sure you tell them why hiring you would be an advantage. Work on your contract proposals extensively and make them more attractive and compelling.
Generic proposals don’t close deals. Tailor yours:
Strong, client-focused proposals close 20–30% faster.
4. Research Before You Make Any Decision
You need to do research for your target audience as well. You cannot just provide services for just anyone. With good research on your target audience, you will cut down on the extra cost. Do not bid for just any contract or approach a client without research. You must remember how rigorously you researched before you started the security business. Just like that, you need to put all your resources into evaluating the available opportunities and apply for the ones that appear winnable.
Digital visibility is vital, but relationships still matter.
Human outreach paired with digital presence fosters trust and opens doors to opportunities.
A great practice to woo the client is to request a property walk before you bid for the contract. This will make the potential client believe that you are serious about the work and not just another company wanting more business.
During the property walk, you get a perfect opportunity to show your expertise to the client. The exercise allows you to win the trust of the client and at the same time, offer an opportunity for the client to evaluate your credibility.
If you stick with the conventional marketing approach, you need to do better. Digitalization has hit us hard and for good. Social media is now the most cost-effective way to market yourself to clients. While as a smart security guard business, you may be already using Security Guard Management Software, you also need to maximize the use of technology and choose to market your business through digital channels.
Your Unique Selling Proposition answers “Why us?”
Avoid vague claims—be specific and value-rich. Examples:
Strong USPs highlight measurable benefits—professionalism, transparency, and safety—that clients care about.
Remember, the more your clients see you on different platforms, the better they perceive you as a potential security business for collaborations. When you use modern means of marketing, you can create an image of an aware business with hands-on knowledge of technology and trends.
As to Google, over 91% of millennials trust online reviews. Moreover, over half of the consumers do not trust security guard vendor companies that have a rating of lower than 4 stars. Adding to it, positive reviews can lift the conversion rate by more than 10%. Working on your reviews and ratings can help you amazingly in lifting the business image and making yourself a credible business
Professional visuals signal credibility:
Ensure your Google Business Profile (GBP) is complete with categories, photos, hours, and services. Online reviews have a massive influence:
A solid 4.5+ star rating can significantly boost inquiries and client trust.
You must ask your existing client to leave testimonials on your business website. You must also make efforts to get positive Google reviews as Google reviews make up over 57.5% of the total reviews around the globe.
Marketing strategies can be made flawless but they are a constant. You must review your marketing strategy from time to time and upgrade. New trends and interests develop in your client market and it is important to ensure that your security guard business is synced with them when approaching a prospective customer. Improvise your branding, work on your training methods, and brush up your online presence now and then to stay alert and make a business that follows the latest trends.
Marketing must be continual:
This iterative strategy capitalizes on what works and responds with pivots where it doesn’t.
Now that you have learned what to do be the best guard services in the market, you need to learn what to avoid. Know what makes you undesirable to the clients and avoid them as much as you can!
Having No Specialization
Do not try to be the jack of all trades. This will lower your chances to get a loyal client. If you claim to be the best in all of the security services you provide this will create doubt in the minds of the clients. Have one specific specialization and be so good in it that no one can beat you. This will help you get more clients and you can even convert your potential clients into customers.
Claims With No Proof
Anyone in the market can claim to provide the best security services, but now the clients want proof. They will search for reviews and if they have even a percentage of doubt that you cannot provide the service, you will be replaced within a second. You can gain the trust of your clients with relevant proof. This will assure them that you can keep them safe.
Content builds credibility:
With voice search growing, write in conversational Q&A formats—this improves visibility in search results and AI recommendations.
Not Keeping Your Clients In The Loop
When a client is spending money on your services, they expect to know where that amount is being spent on. To get their money’s worth, keeping a client in the loop is very important. It’s your job to make your clients feel safe and secure, and that can be achieved if you let them know what measures you intend to take for their safety.
Once core tactics are solid, explore these opportunities:
Combine live video monitoring with on-site guards for hybrid service offerings.
Sponsor local sports teams or events. Gib visibility, gather leads.
Use referral incentives or discounted patrol hours for repeat business.
Offer clients patrol logs, incident reports, and analytics via a dashboard:
Transparency builds trust and reduces client churn.
Conclusion
With the global security market booming—but fiercely competitive—you need a marketing strategy that is targeted, trustworthy, and measurable. By defining your niche, investing in brand trust, combining digital and direct outreach, and relentlessly refining your approach, you’ll win more bids, build credibility, and grow sustainably in 2025 and beyond.
It can be tough to win new security guard business contracts but it isn’t impossible. You can thrive as a security guard business with the richest client base when you know what to do, how to do it, and when to do it. We sincerely hope that you work on your business marketing ways and bag the most lucrative and long-lasting clients and security guard contracts for sale. Be one of the best security guard vendor companies!
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