Sun, Jun 11, 2023
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Missed patrols occur more often than security companies admit, and their consequences are costly. From safety risks to lost contracts, failing to show proof of a completed patrol can have serious business implications.
Understanding why patrols are missed is the first step in solving the problem. Here are the top reasons:
Many companies still use paper logs or verbal reports. These methods are easy to forget, misplace, or falsify, with no reliable way to prove the guard was present. 41% of guards admitted to skipping or faking patrol logs at least once when no real-time system was in place.
Overworked guards—especially on night shifts or back-to-back assignments—are prone to skipping checkpoints due to exhaustion. Without smart scheduling, even the most diligent team can fall behind.
If patrols are only reviewed at the end of a shift or week, missed patrols may go unnoticed or unresolved. Without real-time monitoring, there’s no way to intervene when something is going wrong.
Poor lighting, unsafe terrain, extreme weather, or unclear routes can lead to patrol points being skipped, especially if guards don’t feel confident navigating those zones.
Knowing how to prevent missed patrols means designing systems that detect and prevent issues before they become problems.
Missed patrols can compromise the overall security of a location, putting people, property, and valuable assets at risk. It’s important for security teams to follow certain practices to ensure that no patrols are missed. Below are some foolproof security patrol procedures to help security officers stay on top of their duties and keep operations secure.
Crime can be avoided if you have mobile patrols and highly effective security guards. Proactive measures to avoid missed security patrols include having regular checkpoints, monitor compliance, and install highly efficient guard tracking systems.
The role of a security guard is critical to maintaining safety and order in various settings, from corporate offices to construction sites. Security guards are responsible for a wide range of duties that help protect property and people.
Safety is the top priority during any patrol. Ensuring the safety of both the guards and the people they are protecting is crucial to the overall security operation. Focusing on safety measures ensures that patrols are conducted without unnecessary risks.
By keeping safety in mind during patrols, security officers can ensure that they complete their duties effectively without putting themselves or others in harm’s way.
Modern guard tour systems eliminate human error and introduce automation, visibility, and accountability. Below are the essential technologies that help security companies maintain patrol compliance and peace of mind.
A GPS guard tracking system logs guard locations in real time and alerts supervisors if something is wrong. If a patrol route is skipped or the guard deviates from a set path, alerts are triggered.
Benefits:
A 2023 industry report by GuardMetrics found that GPS-enabled patrols reduced site-wide security incidents by 28% due to increased presence and accountability.
With a guard tour checkpoint system, physical QR codes or NFC tags are placed at patrol points. Guards scan these checkpoints using a mobile app, and each scan is automatically logged with the time, location, and user ID.
Benefits:
Live dashboards let supervisors monitor patrols in real time, view completed and pending checkpoints, track guard locations, and respond quickly to missed scans.
Benefits:
This setup creates a proactive—not reactive—security culture where gaps are addressed instantly.
Geofencing creates digital perimeters around defined patrol zones. When a guard enters or exits the area, the system logs it. If they avoid the zone or leave too early, alerts are triggered.
Benefits:
When guards encounter situations that delay or interrupt patrols—such as medical emergencies, intrusions, or technical issues—they need to log these quickly. Real-time incident reporting allows guards to:
Benefits:
With these systems in place, you won’t confuse a missed scan with a guard doing their job under pressure.
Having the right tools is one part of the equation. Knowing how to structure your operations to use them effectively is the other.
Here’s how to build a system that ensures patrols are always completed, logged, and verified:
Design practical patrol paths based on property layout, high-risk zones, and past incidents. Position QR/NFC checkpoints strategically and use geofencing to define the patrol boundaries.
Tip: Make sure checkpoints are accessible, visible, and logically placed to encourage completion.
Use scheduling software to:
This adds structure and accountability to each patrol.
Guards must understand:
Training Tip: Offer quick-start video tutorials and assign tech support leads per team or shift.
Supervisors should actively track live dashboards during every shift to:
Bonus: Share live dashboards with key clients to build trust and transparency.
Don’t wait for problems to become patterns. Use your system’s analytics to:
When you have chosen to incorporate strategies for ensuring comprehensive security patrols you have a step towards making your business successful. An efficient guard tracking system comes with many features that are helpful in elevating your day to day operations.
The most sought after feature is scanning QR codes during their patrolling. If the guard patrolling system provides this feature then during the patrol the security guard can easily scan the QR codes and make a note of it. This gives him the proof that the tour is being done and the premise has been secured.
Another feature that can be helpful is GPS Tracking. This will allow the management to see if the guard is taking proper tours of the area he is supposed to patrol. Through GPS trails, the managers can keep track of the total tours and patrolling done during the shift.
Mobile applications and guard tour systems provide powerful tools for preventing missed patrols. Equipping security personnel with mobile apps allows them to log their activities, report incidents, and capture evidence through photos or videos. These apps enable supervisors to monitor patrols remotely and receive real-time updates. Guard tour systems with NFC or QR code technology can ensure that checkpoints are scanned or tapped during patrols, leaving a digital trail of activities.
This technology-driven approach enhances accountability, increases visibility, and greatly reduces the chances of missed patrols.
Establish clear and well-defined patrol procedures that outline the designated routes, and checkpoints to be covered during each patrol. This provides security personnel with clear guidelines and minimizes the chances of missing any areas. Ensuring thorough security patrols comes automatically when you have clear patrol procedures.
Security guards must remain vigilant at all times. Being aware of what’s going on in the environment is key to spotting potential threats before they escalate. This means keeping a close eye on the surroundings and being mindful of any changes that might signal a problem.
One of the core responsibilities of security guards is to detect suspicious activity and address it quickly. Unattended bags, people loitering in restricted areas, or unusual noises are all examples of things that guards should keep an eye out for. Reporting suspicious behavior promptly can prevent serious incidents from occurring.
Implement a reliable scheduling system that assigns security personnel to specific patrols and ensures proper coverage. Use technology-driven tools to streamline scheduling processes, allocate resources efficiently, and avoid scheduling conflicts or gaps.
Provide comprehensive training to security personnel on patrol procedures, emergency response protocols, and the use of technology tools. Continuous skill development enhances their abilities to carry out patrols effectively and reduces the likelihood of missing critical areas.
Utilize guard tracking systems with GPS or RFID technology to monitor patrol activities in real-time. These systems allow supervisors to track security personnel’s locations, verify checkpoint visits, and receive alerts if any checkpoints are missed or delayed. You need to have comprehensive approaches to avoid missed security checks and that can be achieved with technology.
Maintain regular communication channels with security personnel to ensure they are aware of their responsibilities and any changes to patrol schedules. Supervisors should conduct periodic checks to monitor patrol activities, address any issues promptly, and provide guidance or support as needed.
Emergencies are unpredictable, and staying calm is essential for handling them effectively. Whether it’s a medical emergency or a security breach, security guards must keep their cool, follow their training. And coordinate with their team to resolve the situation as quickly as possible.
Each security company has specific procedures that its guards must follow. Adhering to these protocols helps maintain consistency and ensures that no crucial steps are overlooked during patrols. Guards must ensure they are checking all assigned areas, following set timelines, and reporting any issues according to the established rules. It’s not necessary that patrol methods that one company uses will work for another too. So it is always wise to make your own security patrol procedures and follow them.
Every job site has its own set of hazards, whether it’s a slippery floor, construction zones, or areas where heavy machinery is in use. Guards need to stay informed about the risks specific to their site and take precautions when patrolling these areas.
Implement a performance evaluation system to assess the effectiveness of security personnel in carrying out patrols. Establish clear metrics for evaluating their performance, such as adherence to patrol procedures, completion of checkpoints, and response to incidents. Regular evaluations promote accountability and provide an opportunity for improvement.
Encourage security personnel to promptly report any incidents or observations during their patrols. Implement an incident reporting system that allows for detailed documentation, including incident descriptions, timestamps, and supporting evidence. This helps in analyzing incidents, identifying patterns, and improving patrol strategies.
While formal training is important, a lot of security work comes down to using common sense. Trust your instincts. If something feels off, investigate further or call for backup. Being proactive and alert can make a big difference in preventing incidents. The basic requirement a security guard must have is knowing- how to patrol.
Being prepared is key to success in security work. Guards should carry essential equipment such as flashlights, radios, and first-aid kits. They should also stay informed about the latest security threats or changes in their patrol areas. Proper preparation ensures that guards can handle any situation that comes their way.
Conduct regular audits and quality checks to ensure that patrols are being carried out as per the established procedures. These audits can help identify any gaps, issues, or areas for improvement in the patrol process and allow for necessary adjustments to prevent missed patrols. Preventing missed security checks with reliable methods will be made easier if proper checks are being conducted.
Guard tracking systems provide a means to assess the performance of security personnel. Supervisors can analyze patrol data, including patrol duration, frequency, and adherence to checkpoints, to evaluate individual or team performance. This evaluation promotes accountability and allows for targeted training or corrective measures to prevent missed patrols in the future.
In summary, a guard tracking system ensures real-time monitoring, verification of checkpoints, incident reporting, emergency response capabilities, improved communication, and performance evaluation. By leveraging these features, businesses can significantly reduce the risk of missed patrols, enhance overall security, and maintain a proactive approach to safeguarding their premises.
In the security industry, consistency builds trust, and missed patrols break it. With increasing client expectations, real-time proof of service is no longer optional—it’s expected.
The good news? Knowing how to stop missed patrols is simpler than ever with today’s technology. By using a GPS guard tracking system, smart checkpoint scans, geofencing, live dashboards, and mobile incident reporting, you can build a transparent, foolproof patrol system that not only prevents problems but also demonstrates accountability.
When you combine the right tools with smart operational design, your patrol system goes from reactive to proactive, and your clients will notice.
By focusing on awareness, safety, and protocol, security guards can prevent missed patrols and ensure the safety of the areas they protect. A well-executed patrol is one where the guard stays alert, follows procedures, and is prepared for any challenges. When these elements come together, the risk of missed patrols and security breaches is significantly reduced. Making the environment safer for everyone involved.
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